Operational to Strategic
What does a CFO of an education facility, a COO of a childcare business, a Sales Manager at a national utilities company, and a Manufacturing Department Head at an auto-motor company all have in common?
What's the Project?
In the mid-naughties, I found myself somehow working as a floor manager in a high-end-big-box Salon Spa for Aveda (the American natural ingredients salon brand) in Covent Garden, London. It housed over 80 staff from more than 20 countries spanning three floors offering spa, salon, and education services. It was (and still is) a global centre of excellence.