Roles, they are a changin’…
The evolution of what we do continues
In the past five to six years I have delivered 100’s of days training. Now, I have found myself questioning – what is training? Traditionally, it is when a group of people sit in a room to learn a skillset that will help them do better in their work. Simple enough, and today this would still be close to many people’s opinion. But there is this new invention called Google. And following Google, there is a host of specialist Apps people use on their minicomputers they carry around in their pockets.
Who is it all about? Us or the person we serve?
The small details and the signals they send
Fine dining. An industry full of big personalities, big talent, and elegantly interwoven stories. I can’t say that I have much experience dining in such places, but occasionally I am fortunate enough to enjoy beautifully prepared food in lovely places.
Who are you dealing with?
The first step in leading
You’ve just been promoted. You’ve obviously done well and got some runs on the board. You’ve got talent, charisma, and presence. Or maybe you are like me – pure hard graft.
Attraction is in the beholder?
Owning our own magnetism
I stand at six-foot-three-inches and find it hard to stretch out. There is never enough room! Given my back problems, I like to get down on the carpet when relaxing in front of the TV in the evening to do a range of stretches. But since we moved house recently, the configuration of our furniture hasn’t allowed this.
Working hard to disappoint
How a lot of sweat creates more sweat
On Sunday, my wife and I treated ourselves to a “date-lunch”. We chose a nice restaurant we had been eyeing off for a while, booked it up, and were looking forward to a wonderful afternoon together. It ended up being… okay. In fact, it was a little worse than okay as we were looking forward to it so much.
Following our nature of Leadership
The default setting hurting progress
Recently I watched the documentary, Collingwood: From the inside out. It told the story of the AFL team’s recent journey under the coaching regime of Nathan Buckley. It depicts a club that has operated with a Siege Mentality for generations. A club that revels in the fact that “everyone hates us”. The club promotes Buckley, one of it’s favourite sons to the top job. What ensues is a tale of deepening decline as results get worse and worse over a few years while the morale of the squad nose dives.
Channeling the delinquent
Naughty kids don’t belong in the naughty corner
When I say Nick Kyrios, you probably want to stop reading. I know I have been judgemental of his behaviour at times myself. I have written previously on why he gets too much ‘column space’ in the newspapers for his poor behaviour. Sometimes, he has simply acted like a jerk!
What about our players?
The most important often get forgotten
This week the English Premier League (EPL) will begin its new season. This is a twenty-team competition where each team will play 38 matches. One of the title contenders, Liverpool, will not only battle it out to win the EPL – they will be competing for seven different trophies. This includes all sorts of world and inter-national cups as well as local ones. The schedule for most teams will be hectic.
Behaviour Doesn’t Lie
Recognising the common denominator we can all tap into
Overnight, The Ashes (the biggest series in world cricket) will begin between England and Australia. As this series is being played in England, there will be a barrage of hostility thrown at the Australian team. This is standard, but this time it will have extra sharpness as Steve Smith, David Warner, and Cameron Bancroft take the field after coming back from suspension due to their involvement in Sandpapergate Scandal that took place in South Africa in 2018.
Bring the light in the dark of winter
Energising ourselves and our customers in the darkest time of the year
This week in the golfing world, we saw Shane Lowry win The Open in Northern Ireland. This is one of the most prestigious and important golf tournaments in the calendar year. Lowry, from the Republic of Ireland was cheered and celebrated by the locals as he maintained his lead during shocking weather while his rivals capitulated in the high winds, rain, and generally miserable conditions.
Why do I care more than you?
The wrong question we ask ourselves
I think it is frustration. There is a bit of anger, amazement, and a pinch of bewilderment. You know that moment, when you finish up an appointment with a client and you feel like you are more invested in their business than they are?
Customers are not customers
What the relationship really looks like
How many more times does this have to happen? You travel to see a client and they stiff ya! They bump you or give you five minutes instead of the agreed thirty. It can be frustrating, disrespectful, and simply bad for business. This also happens with internal customers across departments. It happens daily in shops, cafes, and all sorts of events.
The 3 questions to be answered
Clarity and acceleration are on the other side
Competing priorities are a part of our lives. Time pressure from “other’s emergencies” seems to be a constant. Complexity of our working lives is increasing and does not look like stopping.
Making the Impossible Do’able
The practical approach to steep objectives
Growing up in the 90’s in the Adelaide Hills the rest of the world felt a long way away. New discoveries, geniuses, and game changing break throughs seemed to always happen in exotic places a long way away. Nothing of gravity seemed to come from anywhere near me. Layer with this the apathy that came with being a teenager during the Grunge movement and the result was an attitude of impossible.
Blue Vests for Inappropriate or Inspirational?
The balance between safety and Orwellian dystopia
One of life’s joys in my world is going to watch live sport. I loved playing and intend to enjoy swinging a golf club for decades to come, but watching elite sport is special to me. In fact, I get a little angsty if I go too long without it. I love how I can be watching a sporting event anywhere in the world and turn a stranger next to me and discuss a topic on hand freely with complete openness and connection. Its great fun!
Ash the quitter
A story of quitting on the way to the top
Ipswich, Queensland – 1996. Ashleigh Barty is born to an indigenous dad and a mother with English descendancy. Humble beginnings served Ash well, and her attitude was old school right from the start. She opted for tennis instead of netball as a child because, in her words “netball is a girls sport”. Ash rapidly became a gun tennis player winning the Wimbledon Juniors title at age 15.
Sub-Base Performance
The epidemic of struggling at Bare Minimum
Moving house. The residential equivalent of getting wisdom teeth pulled out. It is costly, time consuming, inconvenient, tiring, and is full of logistical coordination. In my case I am lucky – my wife Jana is a professional organiser. Jana’s ability to get ahead of problems and sort out details is beyond my comprehension.
Role Modelling + Habit = Inspiration (and Real Progress)
Making inspiration last as well as practical
Its cold. Its dark. For a sun-loving South Aussie fresh off a tropical break to Bali it has been a rude dose of reality coming back to Melbourne. The good news is that I am inspired. I’ve shared time with close friends and my wife that has filled me with ideas, clarity, positivity, and energy to get stuck in to some personal and professional projects. It has helped me to focus on the ‘to do list’ rather than the dank weather. But how long will it last?
My Bali hit n giggle
High expenditure with little result
Last week I spent time in Bali with some of my closest friends to celebrate my 40th birthday. It was a special time that inspired me, lifted me, and provided non-stop laughter. On one of the days, I took off with two of my golf buddies within the group for a hit at Bukit Pandawa Golf & Country Club. The most stunning par-3 golf course you could imagine.
Infinite is possible
Liverpool Football Club show us anything is possible
Last week, Liverpool Football Club (LFC) won when they had no right to win. The Full Story here for those that do not follow European Soccer, or Sport in general. LFC had their best players sidelined because of injury, were playing the best team (and player) in the world, and had to score three goals without allowing Barcelona to score one. The assignment was as tough as any seen in the industry.