Where is your Business Juju coming from?
Finding your 80% Return
Pareto’s Principle tells us that the majority of our results come from a minority of our efforts (or resources). As a Corporate Sales Manager, I always had to subscribe by this as there simply is never the time or resource to attend to everything perfectly. Even more so now in my own Practice.
Taking the friction out of starting
Avoid a stagnant start to 2020
Happy New Year y'all! Its the beginning of a new year where everyone is sprucing new beginnings and new starts. For some of us that have been around the sun a few times, we can find ourselves being cynical of such messages. For good reason too! It will only be a matter of weeks (or days in some cases) before the endorphins of 'new beginnings' wears off and is replaced by 'business as usual'.
Strangers to Friends
A cornerstone strategy to progress
Every month Jana and I get ourselves along to the South Kingsville Slow Food Melbourne Farmers Market. It is a typical producer’s market with some beautiful local food of many kinds. It has become a ritual for us and we have now started to bring friends along because it is so good!
Set up for Distraction
Keeping focused and engaged on the job at hand
Jack Nicklaus, the most successful professional golfer of all time once said, “golf is a game of misses.” He refers to the fact that it is impossible to hit a golf ball exactly where you want it to go, and that the key is to play a shot so that your miss is a good one. After going to see the next best player of all time, Tiger Woods, up close in person, I feel that golf is not only a game of misses but also a game of distraction.
Forced to keep it short
How communication restraint becomes a strength
This week Ange Postecoglou led Yokohama to their first championship win in 15 years in the national competition. He has only been in the job for two years where he instilled his attacking philosophy which he deeply believes in. So much so, that he has walked away from Management jobs when asked to comprise his beliefs and values.
Keeping Dread at Bay
Motivation always has and always will be on the agenda
It’s a typical Sunday evening on a typically hot Aussie day. I am lazing about after an alcohol fuelled weekend full of my usual pleasures - socialising, sport, and time with my wife, Jana. As the sun goes down, I do what I do every Sunday evening. I turn my mind to Monday. The trepidation of Monday…
Beware the Dynasty
The fragility of long-term success
Manchester United Football Club (MUFC) is in a real funk in the English Premier League. The third richest club in the world (Forbes, 30 May 2019), which dominated the modern Premier League era like no other before it has been pulled back into the pack. It is no longer even a challenger, let alone a trailblazer. Beware the dynasty...
Managing the dark side of top talent
Why high performers can’t have their own rules
Super Stars are easy to fall in love with, no matter how difficult or prickly they may be. The Brazilian Soccer Player, Ronaldinho, was the best in the world. Yet he had his own rules at his club, Barcelona, where he would party whenever he liked no matter what. I had a top sales representative in my team a few years ago that never played by the rules, but I let these things go as the sales numbers were all anyone in the hierarchy cared about.
Kindness ramps up productivity
Better than incentives when done well
This week a study from Penn State University was released about Kindness and it’s relationship to worker productivity. During the study, candidates reported significantly higher levels of self-efficacy (related to confidence and belief) as well as having increased capability to solve their own problems through perseverance. There seemed to be a higher level of resilience and lowered levels of feelings associated with depression.
A quiet note says so much more
Leadership communication that shouts safety
What is the worst thing that could happen when you speak in front of a room full of people? All sorts of harrowing scenarios come to mind. One of my worst nightmares happened to me today.
Boss to beers - How to maintain relationships when you are in charge
Recently, I ran a two-day session helping a group of leaders build Conflict Resolution skills. One discussion we had at depth was the problem of being the ‘boss’, and then trying to maintain a social relationship with the team.
One minute you are disciplining a team member, and then you are all going to lunch together or having Friday night drinks. Is everyone meant to pretend that nothing happened and put on a fake smile and laugh? Sounds icky… and it can be.
What’s your egg’n’spoon?
Shaking up routine for engagement
No matter where you look these days, there is another good-news-story about women’s sport. One of my favourite humans in the world, Ash Barty, has completed a monumental year on the professional tennis circuit. The FFA have just announced that the Matilda’s (the Australian women’s national soccer team) will be on an equal pay model with their male counterparts (a first in the world I believe). But there was one story that really caught my eye.
Surrounding Incompetence
Facing the obvious in front of us
A few years ago, I was coaching a gym manager that was desperate to learn how he could bring his team together to improve the business. He highlighted the need for better client orientations for new members with quality follow ups. We set a plan for the manager to communicate this, track it, and monitor progress.
The essence of productivity
Taking back control of the busy
Who loves a ‘hack’? The internet is full of mildly interesting and sometimes ridiculous hacks. Take this You Tube clip that leads with increasing breast size and goes onto using ketchup to clean metal objects amongst many other hacks. When it comes to productivity, there are 100’s of hacks to test and try.
The Reasons of Mediocrity
Why we slog it out for little return
Most of us have worked in good and bad team environments, but few of us get the pleasure to work in a team of excellence. By definition, there is only room for the best at the top of any industry. But this is not the reason why many of us do not work in a high performance team.
Roles, they are a changin’…
The evolution of what we do continues
In the past five to six years I have delivered 100’s of days training. Now, I have found myself questioning – what is training? Traditionally, it is when a group of people sit in a room to learn a skillset that will help them do better in their work. Simple enough, and today this would still be close to many people’s opinion. But there is this new invention called Google. And following Google, there is a host of specialist Apps people use on their minicomputers they carry around in their pockets.
Who is it all about? Us or the person we serve?
The small details and the signals they send
Fine dining. An industry full of big personalities, big talent, and elegantly interwoven stories. I can’t say that I have much experience dining in such places, but occasionally I am fortunate enough to enjoy beautifully prepared food in lovely places.
Who are you dealing with?
The first step in leading
You’ve just been promoted. You’ve obviously done well and got some runs on the board. You’ve got talent, charisma, and presence. Or maybe you are like me – pure hard graft.
Attraction is in the beholder?
Owning our own magnetism
I stand at six-foot-three-inches and find it hard to stretch out. There is never enough room! Given my back problems, I like to get down on the carpet when relaxing in front of the TV in the evening to do a range of stretches. But since we moved house recently, the configuration of our furniture hasn’t allowed this.
Working hard to disappoint
How a lot of sweat creates more sweat
On Sunday, my wife and I treated ourselves to a “date-lunch”. We chose a nice restaurant we had been eyeing off for a while, booked it up, and were looking forward to a wonderful afternoon together. It ended up being… okay. In fact, it was a little worse than okay as we were looking forward to it so much.