5 Tips For Maximising Inductions
The High Impact Moment Every Leader Can Leverage
One of the biggest enquiries I have had in 2020 has been around momentum. How to get it, how to feel it, and how to promote it. The quick word on this is that momentum is at it's lowest towards the beginning of anything. The morning, Monday's, The first five minutes of a meeting, and of course, our first day in a new job. It is for this reason that inductions are critical.
The Power of Chorus
Lessons For Leaders - An Alchemy Explosion
On the weekend, my wife signed us up to Couch Choir, the newest version of the original Pub Choir founded by Astrid Jorgensen in Brisbane. An amazing NFP movement raising money for charity and bringing people together for uplifting and enjoyable experiences. It is a great example of what happens when people are synchronised - they feel better. But why?
Work Overload or Work Go-Slow?
Conversations to define and instil purpose elevates performance
Defining and understanding the reason why we should keep going makes an immense impact on our work. This is different from having a mission, which is a broader, bigger-picture statement (covered in the 5xM Framework and the analytical proficiencies in Chapter 5 of my book The Rhythm Effect). Purpose is more pointed. It is more direct. In fact, it is what gives us direction and is a key ingredient in our ROE game. If our mission is the reason why we are on a journey, then our purpose is the road we choose to take.
Why Purpose Lifts Teams Up
Conversations to define and instil purpose elevates performance
Defining and understanding the reason why we should keep going makes an immense impact on our work. This is different from having a mission, which is a broader, bigger-picture statement (covered in the 5xM Framework and the analytical proficiencies in Chapter 5 of my book The Rhythm Effect). Purpose is more pointed. It is more direct. In fact, it is what gives us direction and is a key ingredient in our ROE game. If our mission is the reason why we are on a journey, then our purpose is the road we choose to take.
Myth: Survival of the Fittest
The Strongest Does Not Always Survive Crisis
What happens when you put a bunch of children on a remote island with no adults? Most high school English reading lists include The Lord OF The Flies - depicting this exact scenario. A descent into savagery, anarchy, and lawlessness where the strong and the domineering take over. The Nobel-prize winning author William Golding, tells this tale showing us the nature of human nature. It is a familiar story - when crisis hits we protect what is ours, we fight off competitors, and we attack weaknesses.
Stand Up or Shrivel
Why Leaders Need To Go Into Bat
As leaders, we all have a responsibility to Stand Up to these injustices. Otherwise, all our hard work to gain and increase trust is diminished. In my experience, whenever a business is struggling with the performance there are cliques and political manoeuvres happening all over the place.
What is Rhythm?
The powerful concept of opportunity
The first thing that comes to people’s mind when you mention rhythm is music. We often talk of people having ‘great rhythm’ or commenting on a song having a ‘nice rhythm to it’. But, what are people actually talking about? It’s one of those things that everyone understands, yet would find it very difficult to describe. And, when asked what the ingredients of rhythm are most would struggle to give a concise answer.
How To Spot Existor Leadership
The Agreeable Leadership Style That Sends Us To Extinction
Because of boredom or a want to hold onto comfort, Existor Leaders will agree with whatever people say. They may even agree with statements and poor decisions from peers and junior staff. They don’t build a case or engage with a problem. They just want to punch the clock, get their pay check and go home. Sometimes, agreeing to do a little more work is preferable to an Existor rather than having to argue or stand up to injustice or poor decisions. It is easy to see why Existors are generally not respected.
The Path of the Normal One
The Power of Servant Leadership in the Modern Age
In the coming years the team would slowly progress up the ladder. They would cement their place in the premium yearly European cup competition (The Champions League), and they would financially stabilise and then thrive. As a close observer it has been a wonderful organisation to observe closely as they put into place a lot of the concepts I have been researching for The Rhythm Effect.
How Does Hosting a Dinner Party Help Leaders Be Better Motivators?
Being able to motivate others requires consistency rather than rationale
If we think we can have a one-off chat with each staff member or each client and jot down what colour wine they like best, what their favourite currency of incentive is, and if they prefer email or text communication and we are done, we will be sorely disappointed. It is not a shopping list that needs ticking off. People are complex and the triggers that help them to perform are also complex. They are also dynamic so what motivates someone today may change tomorrow. If we do not keep up with the cascade of changes we can find ourselves becoming irrelevant very quickly.
Leading Momentum
Practical tips for leaders to generate momentum
Last week I released a new program called Leading Momentum. Something that a lot of people had talked to me about. With things feeling lethargic, sluggish, and slow moving there seemed to be a need for learning about momentum...
Interactions Beat Transactions
The Value Of Maximising Interaction Opportunity
Throughout my career as a Health Therapist and then in the Retail Industry, the key metrics all revolved around Transactions. Usually looking at how many Transactions, the average spend per Transaction, the number of units brought per Transaction, and so on. These would tell us how many people were buying from us and how much they spent during their visits. This was helpful to guide us to where we could improve our marketing and customer experience. As leaders, daily and weekly decisions are based on these tangible metrics which become a part of the vernacular. Every industry has their version of this.
The Cost of Ignoring Bad or No Process
Unnecessary Cost Centre's Are Missed Opportunities For Cohesion
It has been super irritating... Every time I write notes I take a photo of them on my phone and upload it to my Evernote for filing. But, the process hasn't been working lately. If it does work, it doesn't sync with my other devices. My initial response was to try a few work around's - take the photo inside Evernote, or share the photo through the Photo App into Evernote, or to pile up my notes and put my head in the sand (that didn't work well at all by the way...)
The Equation Needs Direction
Doing Lots But Not Getting Anywhere - A Sign That One Element Is Missing
When I quit my corporate job in 2013, I was clear on what I wanted to do - to be a full time Educator. To facilitate, author, and speak on High Performance Topics. I had management experience, corporate experience, and a huge sack full of random knowledge and experience that comes from working and living all over the world in many different industries. But, I didn't have a name, a business, or any clients. I had to start from scratch. This is the definition of having zero momentum.
Are Our Teams Too Busy Being Fancy?
Basics Are Undermining Our Performance
I arrive early before going on stage to present a talk on High Performance at a National Conference for the number one brand (in their category). This is a room full of high achievers. The constant talk over coffee amongst the troops has been about how they will continue to maintain market share. In such situations I like to chit chat with the attendees before my slot and ask about their day, their year so far, and what is generally happening in their world.
Raising Accountability
How keeping people accountable is different from breeding an accountability culture
I feel strongly that leaders are required to balance two key responsibilities: Performance and Care. It is a precarious balance to find and maintain as one can outweigh the other, or they can feel like adversaries resulting in confusion, mixed messaging, and possible micro-management. None of these set a good base for accountability and harmonious working relationships.
Managing Through Stagnation
Standing Still Creates Nothing But More Friction
For years, I have been asking under performing front line staff "what is your definition of fun?".
I often get blank looks. It is a starting point to discuss how checking social media all day is not fun. Procrastination, politics, gossip, and generally 'having a laugh' at the expense of 'getting shit done' may all provide short term highs, but there is an underlying edginess that comes with it.
What Transactional Business Looks Like
The Costs Are Multiple And Painful When Operating Transactionally
Like many, I have been buying up all sorts of tech toys recently. The home office has gone through some upgrades and the ques outside of the computer store I visited a few days ago, show I am not the only one.
Keeping Everyone Unhappy
Trying To Keep The Peace Is The Quickest Way To Misery
I have no idea how I got to this point. All I was trying to do was be polite. Do the right thing by everyone. And have a positive supportive environment for everyone to work in. But, instead, it seems like everyone is stabbing everyone else in the back and everyone thinks it's my fault.
The Fragility of Isolation
Good work done inconsistently masks weak and unstable performance
You know that feeling when things are just happening for you. Things are coming easy. And you feel light as a feather. That thing I've mentioned before about ‘being in the zone’. Its one of the best feelings on the planet. I get this sometime when I’m playing golf. Occasionally, the club hits the ball sweetly. It sounds amazing. It feels brilliant! And the flight of the ball is straight and gentle as it penetrates the air with piercing speed. It is also controlled (the best a hack golfer like myself can hope for), but does not happen often.